The need
A small problem can arrive at an important moment.
A page that will not load, a form that does not arrive, or a layout broken by an update. You should not have to put work on hold while working out who can help.
Hosting & Technical Support
Keep the technical side of your website running.
Hosting, updates, backups and technical issues. We keep track of what your website needs to run, with a clearly defined support scope from the outset.
WEAPSE DIGITAL / Hosting & Technical Support
Behind-the-scenes work for a smoother experience.
Hosting
Maintenance
Technical support
The Weapse approach
We establish a reliable technical routine first.
We review infrastructure and access, then agree on backups and maintenance. You know how to submit support requests and which tasks are covered.
Service scope
What do we work on together?
Hosting, maintenance and technical support suited to your website's infrastructure.
Infrastructure review
Existing hosting, software and access are checked.
Hosting plan
Resources are assessed alongside the technology your site uses.
Domain and SSL
Domain routing and secure connection settings are reviewed.
Backups
Backup frequency, storage and restoration methods are agreed.
Updates
Software and plugin updates are applied with compatibility checks.
Technical issues
Form, page and link errors are addressed within the support scope.
Website migration
Files, data and domain changes follow a migration plan.
Maintenance records
Completed tasks and additional work required are recorded.
Hosting
Maintenance
Technical support
Brands we have worked with
Related client projects.
Who is it for?
Does this sound familiar?
- Businesses without a dedicated technical team
- Owners looking for regular WordPress maintenance
- Companies planning to change hosting or migrate a site
- Businesses experiencing recurring website errors
Pricing
A clear scope.
A transparent quote.
A company website and a busy online store have different resource and support needs. Maintenance is scoped around your site's structure.
- Website technology and resource usage
- Backup frequency and retention
- Maintenance and support scope
- Migration or existing issue resolution
Your questions
Anything else
on your mind?
Tell us about your project in a few sentences. Let's decide where to start.
Can you support a website built by someone else?
We review the platform and access first, then explain which tasks we can support and any technical limitations.
Will my website be offline during migration?
We prepare the migration and check files and data while the existing site is running. Domain changes are planned separately, and any expected downtime is discussed in advance.
How often are backups taken?
It depends on how frequently your site changes. An online store needs a different backup plan from a rarely updated site. Frequency and retention are specified in the quote.
Does technical support include new page design?
Maintenance and fixes have a different scope from new design work. We provide separate timing and pricing for a new page, feature or integration.
Other services
What else could we work on together?
DEFINE THE SCOPE
A redesign or technical work on the current site?
Mobile problems, slow pages and broken forms do not always require a complete rebuild. We first review the platform and problem. Redesign, one-off repair and regular WordPress maintenance receive different scopes.
The first step is free
Get your free project estimate.
Tell us about your project using the form. Let's plan the next step together.